Get all the answers to questions you might have with our FAQ.
Av. Miguel Estefno, 4241, Água Funda
São Paulo – SP – CEP 04301-905
Av. do Cursino, 6338 – Vila Moraes
São Paulo – SP, 04195-020
Botanical Garden SP:
Av. Miguel Estefno, 3031, Água Funda
São Paulo – SP – CEP 04301-902
You can buy your tickets at the box offices right by the parks’ entrances or online. For Zoo SP, please access www.zoologico.com.br to save time and get your tickets in advance.
Here are the box office opening hours:
Absolutely! But you can only get the combo bus ticket + Zoo ticket here. No separate tickets are sold. You can also get them at our website: www.zoologico.com.br.
Half-price Ticket Policy
We’re open every single day, 9 AM – 5 PM. Our box office closes at 4 PM.
– At the box office: Cash, debit and credit cards. Payment can be via credit card, in up to six installments, with a minimum installment of R$ 50
– Online: Credit cards and PIX accepted.
You have 30 days to use the ticket once you buy it at www.zoologico.com.br.
If you’re bringing your whole troop (16+ people), contact us at: [email protected]
According to Brazilian law, guests are allowed to request a refund within 7 (seven) days from the purchase date, considering the ticket was bought online, via the site or the app. To submit a refund request, please email us at [email protected]. We ask for your patience and for up to 15 working days to have the refund processed.
You have 30 days to use the ticket once you buy it at the box office.
Ainda tem dúvidas sobre o Zoo SP? Manda e-mail pra gente.