WE’RE LETTING THE CAT OUT OF THE BAG!

Zoo SP:
Av. Miguel Estefno, 4241, Água Funda
São Paulo – SP – CEP 04301-905

Safari SP:
Av. do Cursino, 6338 – Vila Moraes
São Paulo – SP, 04195-020

Botanical Garden SP:
Av. Miguel Estefno, 3031, Água Funda
São Paulo – SP – CEP 04301-902

You can buy your tickets at the box offices right by the parks’ entrances or online. For Zoo SP, please access www.zoologico.com.br to save time and get your tickets in advance.

Here are the box office opening hours:

• Zoo SP: 9 AM – 4 PM every day of the week.
• Safari SP: 10 AM – 4 PM Thursday to Sunday.
• Botanical Garden SP: 9 AM – 4 PM Tuesday to Sunday.

Absolutely! But you can only get the combo bus ticket + Zoo ticket here. No separate tickets are sold. You can also get them at our website: www.zoologico.com.br.

Please click here to see all information on ticket prices.

We take many payment options.

Exemption Policy

• Children aged 4 (four) to 13 years, 11 months and 30 days (thirteen years, eleven months and thirty days) with an official identity card or birth certificate.
• São Paulo’s public schools’ students and teachers, during weekdays, with previously scheduled visits through agendamentos.escolas@reservaparques.com.br.
  *The ticket exemption policy covers the cost to enter the Zoo and does not apply to any paid activities within the park or any bundles sold by Reserva Paulista.
• People with disabilities with one of the following documents:
  (i) evidence on the Programa de Benefício de Prestação Continuada (BPC);
  (ii) A signed doctor’s note indicating long-term or permanent disability;
  (iii) A public transport card that indicates disability and/or
  (iv) Documents attesting to care at rehabilitation centers or specialized units.
  **According to Brazilian law, a person with a disability has a long-term impediment, whether physical, mental, intellectual, or sensory. This impediment does not grant them the same conditions as other members of society and prevents their full and effective interaction with their surroundings.
• Researchers working in the area that previously checked in and scheduled their visits.

Half-price Ticket Policy

• Children aged 4 (four) to 13 years, 11 months and 30 days (thirteen years, eleven months and thirty days) with an official identity card or birth certificate.
• With an official identity card, senior citizens aged 60 and over.
• Students with current student ID — Carteira de Identificação Estudantil – CIE, according to Decree 8.537/15 and Law Lei 12.933/15.
• The CIE is issued by:
  (i) Associação Nacional de Pós-Graduandos (ANPG),
  (ii) União Nacional dos Estudantes (UNE),
  (iii) União Brasileira dos Estudantes Secundaristas (Ubes),
  (iv) by city and state institutions connect to those,
  (v) by Student Body Centers (DCEs) and
  (vi) by Academic Centers, to be renewed yearly, according to the national model made available by the Instituto Nacional de Tecnologia da Informação (ITI), with its digital certificate, and not displaying more than 50% of local characteristics. The student ID must show: (i) the student’s full name and date of birth, (ii) a recent photograph, (iii) the school or university name, (iv) the student’s current grade, and (v) the expiration date that should be March 31st of the following year.
  *****According to Brazilian law, a person with a disability has a long-term impediment, whether physical, mental, intellectual, or sensory. This impediment does not grant them the same conditions as other members of society and prevents their full and effective interaction with their surroundings.
• Young adults between 15 and 29 with the Identidade Jovem (ID Jovem), according to Law No. 12.933/2013.
• All public school faculty from São Paulo, with ID from the Education Ministry or a pay stub proving employment.
• Retired citizens with proof of retirement.
• Disability guest’s companions.

We’re open every single day, 9 AM – 5 PM. Our box office closes at 4 PM.

– At the box office: Cash, debit and credit cards. Payment can be via credit card, in up to six installments, with a minimum installment of R$ 50

– Online: Credit cards and PIX accepted.

Yep! Don’t get lost: download our map here.

You have 30 days to use the ticket once you buy it at www.zoologico.com.br.

If you’re bringing your whole troop (16+ people), contact us at: grupos@reservaparques.com.br

According to Brazilian law, guests are allowed to request a refund within 7 (seven) days from the purchase date, considering the ticket was bought online, via the site or the app. To submit a refund request, please email us at atendimento.zoo@zoologico.com.br. We ask for your patience and for up to 15 working days to have the refund processed.

You have 30 days to use the ticket once you buy it at the box office.